Privacy and Security Policy

BB Group Textile Ltd. Co.

PRIVACY AND SECURITY POLICY

This Privacy and Security Policy ("Policy") provides information to our visitors who visit our website on the following topics:

  1. Who the Data Controller is,
  2. Which personal data of the Data Subjects are obtained,

iii. For what purposes the personal data of the Data Subjects are processed,

  1. Transfer of personal data,
  2. Storage periods of personal data of the Data Subjects,
  3. Method of collection and legal basis of personal data,

vii. Rights of the Data Subjects,

viii. Measures taken to ensure the security of personal data of the Data Subjects.

  1. Data Controller

In accordance with the Law on Protection of Personal Data numbered 6698 ("Law"), your personal data; BB Group Textile ("Company") can be processed within the scope described below.

The confidentiality and security of your personal data are important to us, and we take care to protect them. As a Company, we process and keep your personal data in accordance with the Law.

  1. Processed Personal Data

Any information that identifies you or can be identified is considered "personal data." The Company conducts all kinds of activities necessary to process your personal data in accordance with the Law and relevant legislation.

Explanations regarding the personal data that may be processed if you contact our Company through one of the Personal Data Collection Methods are provided below:

Personal Data Categories

Identity Information

Contact Information

Location Information

Customer Transaction Information

Request and Complaint Information

Financial Information

Physical Location Security Information

Transaction Security Information

Marketing Information

Visual and Audio Records

Product/Service Usage Information

Your credit card information such as bank information, bank card, or credit card number, expiration date, and CVV code is processed during the sale, but this data is not stored by the Company. Financial information limited to your financial records (e.g., the last 4 digits of your card number) is processed by the Company for the purpose of storing sales records in compliance with the relevant legislation, fulfilling requests such as returns and exchanges. This processing is limited to the following purposes:

Cookies: Your personal data is collected through technical communication files called cookies when you visit our website by the Company. You can access information about the processing of your personal data through cookies from the Cookie Clarification Text on our website.

  1. Purpose of Processing Personal Data

Your personal data are processed in accordance with the general principles set forth in Article 4 of the Law, lawfully and fairly, accurately and, when necessary, up-to-date, for specific, explicit, and legitimate purposes, relevant to the purpose for which they are processed, limited and measured, and kept for the period stipulated by the relevant legislation or for the duration required for the purpose for which they are processed.

Your collected personal data will be processed within the framework of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law under the following purposes ("Purposes"):

Purposes

  • Presentation and execution of our Company's products and services to you through our stores, website, and mobile application channels, and conducting sales transactions,
  • Establishment of sales contracts related to our Company's products and services, and execution of invoicing transactions,
  • Management of transactions and requests related to the tracking of financial and sales records,
  • Execution, completion, and communication with our customers regarding orders and delivery processes through online services,
  • Fulfillment of after-sales support services and warranty processes,
  • Providing special advantages and facilities to our customers in return and exchange transactions,
  • Conducting necessary studies by our relevant business units for the realization of commercial activities carried out by the Company, planning business strategies, and conducting related business processes,
  • If you create membership; creation of membership accounts through our website or mobile application and execution of membership transactions,
  • If you create membership; verification of your age to shop through our website or mobile application,
  • Execution of order processes, informing about the delivery status of purchased products and service changes, conducting communication activities related to updated product stock information upon request,
  • Enabling comment adding feature on the website or mobile application, publishing your comments, and informing you that your comments have been published,
  • Conducting controls to ensure the security of the website or mobile application, conducting strengthening activities for information security,
  • Conducting necessary studies by our business units to benefit individuals from our Company's products and services, including sales and marketing activities,
  • Management of customer relations and ensuring the currency and accuracy of customer communication information,
  • Fulfillment of legal obligations that our Company is subject to, including the Law on Consumer Protection, the Law on the Regulation of Retail Trade, and the Law on the Regulation of Electronic Commerce,
  • Providing information to authorized institutions in accordance with the legislation and fulfilling requests from official institutions,
  • Ensuring the legal, technical, commercial, and occupational security of our Company and related individuals in business relations with our Company,
  • Determination and implementation of commercial and business strategies of our Company,
  • Execution of accounting and finance processes,
  • Receiving and evaluating your requests and complaints and managing customer relations, providing